// legal
Guarantee
Last updated: 1 Jun 2026
CraftyAlpha offers a simple 14-day fit guarantee on eligible digital purchases.
What this means
If a product is not a fit for your needs, contact us within 14 days of purchase and we will review your request quickly and fairly.
What is covered
Eligible one-time digital purchases are covered under this guarantee. Subscription billing concerns and duplicate charges are also handled promptly.
How to claim
Email hello@craftyalpha.comwith your purchase email, product name and short reason. We typically respond within five working days.
Related policies
For full terms, see the refund policy and terms pages. This page is a plain-language summary to reduce ambiguity for buyers.
CraftyAlpha is based in Scotland. Governed by Scots law and subject to the exclusive jurisdiction of the Scottish courts.