Privacy Policy
How we collect, use, and protect your data across the website, checkout, and Goldzilla licensing.
Last updated: 11 Jan 2026
1. Controller & contact
We are the data controller for personal information processed under this Privacy Policy.
- Controller: Goldzilla
- Contact: privacy@gold-zilla.com
2. What data we collect
- Account & checkout: name, email, billing details, order history, license tier.
- Support: messages you send, screenshots/logs you share (only what you provide).
- Licensing/activation: license key status, machine identifier/fingerprint (used to validate a license), and basic environment metadata needed to enforce tier limits.
- Site usage: IP address, device/browser info, pages viewed, and cookies (see cookies section).
- Payments: payment confirmation and transaction references via payment providers (we do not store full card details).
3. How we use your data
- Provide access to downloads, documentation, and purchased tiers.
- Validate licensing, enforce tier permissions, and prevent abuse.
- Provide support and troubleshoot issues you report.
- Send essential service communications (e.g., license status, critical notices).
- Improve site reliability, security, and user experience.
4. Legal bases (high level)
- Contract: to deliver purchases, licensing, and support.
- Legitimate interests: security, abuse prevention, analytics, and service improvement.
- Consent: for optional marketing cookies/communications where required.
- Legal obligation: record-keeping for tax/accounting where applicable.
5. Sharing & processors
We use trusted service providers to operate the website and deliver the service. Depending on your setup, these may include web hosting, email delivery, analytics, payment processors, and WordPress plugins for membership/licensing. We only share data necessary to perform those services.
6. Cookies
We use cookies and similar technologies for login sessions, security, preferences, and analytics. Where required, you can manage cookie preferences via your browser or consent banner settings.
7. Data retention
We keep personal data only as long as necessary for the purposes above. Purchase records may be retained for legal/accounting reasons. Support messages and logs you provide may be retained to help resolve future issues or maintain service integrity.
8. International transfers
Your data may be processed in countries outside your own depending on where service providers operate. Where required, appropriate safeguards are used to protect your data.
9. Your rights
- Request access, correction, or deletion of your personal data.
- Object to certain processing or request restriction where applicable.
- Request portability of data you provided, where applicable.
- Withdraw consent where processing is based on consent.
To make a request, contact privacy@gold-zilla.com.
10. Security
We apply reasonable technical and organizational measures to protect data. No system is 100% secure — you are responsible for securing your devices, accounts, and MT5/VPS environment.
11. Changes
We may update this policy from time to time. The “Last updated” date indicates the latest version.
