Contact Goldzilla

Support, licensing, setup help, or a bug report — send it through and we’ll point you to the fastest fix. If the HUD is blocking an action, include the veto reason shown on-screen.

Get in touch with Goldzilla Support

For fastest resolution, include: (1) your mode/action, (2) the veto reason (if any), (3) screenshot of System Health, and (4) whether MT5 placed an order or only Discord notified.

Docs first (fastest)

Setup, Modes, Troubleshooting, FAQ — built to match the HUD workflow.
Open docs

Support requests

Licensing, activation, MT5 execution, HUD sync, veto reasons, and stability issues.
Use the form below and attach screenshots where possible.

Bug reports

Include: “what you clicked”, HUD mode/action, error text, and System Health snapshot.
If it’s trade-related, note whether MT5 placed the order.

Quick answers

If you’re blocked, the HUD is usually telling you why. These are the most common questions we see before a support ticket is needed.

Goldzilla only executes when guardrails pass. Typical vetoes are wide spread, stale feed / gaps, sizing checks, or tier/action permissions. The HUD shows the exact veto reason—include that in your message.

This is usually MT5 permissions, symbol trading restrictions, broker rejection, or AutoTrading disabled. Check MT5’s Journal/Experts, confirm trading is enabled, and then follow Troubleshooting.

Mode sets strictness (Lair / Hunter / Rampage). Action controls execution (Scout / Slay Gold / Go Hunting / Go Home / Bank Gold). Same engine — different guardrails and operator intent. See Modes.

Tier determines which buttons/actions are enabled. If something is disabled, open your license status and confirm your tier. If you believe it’s incorrect, send a screenshot of the license panel + your HUD state.

  • Mode + Action (e.g., Hunter + Slay Gold)
  • System Health screenshot
  • Veto reason text (if blocked)
  • Whether MT5 placed an order (and any broker message)

Use the Changelog for operator-impacting changes (guardrails, HUD, stability, tiers). If behavior changed unexpectedly, share the version + what you’re observing.

Need help with a clean session?

Use the form to contact support. If your issue is urgent, include the veto reason and a System Health screenshot — we’ll start from the actual blocker.